1.0 – Mobile Devices
• What are we covering?
• 1.1 Given a scenario, install and configure laptop hardware and components
• 1.2 Given a scenario, install components within the display of a laptop
• 1.3 Given a scenario, use appropriate laptop features
• 1.4 Compare and contrast characteristics of various types of other mobile
devices
• 1.5 Given a scenario, connect and configure accessories and ports of other
mobile devices
• 1.6 Given a scenario, configure basic mobile device network connectivity and
application support
• 1.7 Given a scenario, use methods to perform mobile device synchronization
2.0 Networking
• What are we covering?
• 2.1 Compare and contrast TCP and UDP ports, protocols and their purpose
• 2.2 Compare and contrast common networking hardware devices
• 2.3 Given a scenario, install and configure a basic wired/wireless SOHO
network
• 2.4 Compare and contrast wireless networking protocols
• 2.5 Summarize the properties and purposes of services provided by
networked hosts
• 2.6 Explain common network configuration concepts
• 2.7 Compare and contrast internet connection types, network types and their
features
• 2.8 Given a scenario, use appropriate networking tools
3.0 Hardware
• What are we covering?
• 3.1 Explain basic cable types, features and their purposes
• 3.2 Identify common connector types
• 3.3 Given a scenario, install RAM types
• 3.4 Given a scenario, select, install and configure storage devices
• 3.5 Given a scenario, install and configure motherboards, CPUs and add-on
cards
• 3.6 Explain the purposes and uses of various peripheral types
• 3.7 Summarize power supply types and features
• 3.8 Given a scenario, select and configure appropriate components for a
custom PC configuration to meet customer specifications/needs
• 3.9 Given a scenario, install and configure common devices
• 3.10 Given a scenario, configure SOHO multifunction devices/printers and
settings
• 3.11 Given a scenario, install and maintain various print technologies
4.0 Virtualization and Cloud Computing
• 4.1 Compare and contrast cloud computing concepts
• 4.2 Given a scenario, set up and configure client-side virtualization
5.0 Hardware and Network Troubleshooting
• What are we covering?
• 5.1 Given a scenario, use the best practice methodology to resolve problems
• 5.2 Given a scenario, troubleshoot problems related to motherboards, RAM,
CPUs and power
• 5.3 Given a scenario, troubleshoot hard drives and RAID arrays
• 5.4 Given a scenario, troubleshoot video, projector and display issues
• 5.5 Given a scenario, troubleshoot common mobile device issues while
adhering to the appropriate procedures
• 5.6 Given a scenario, troubleshoot printers
• 5.7 Given a scenario, troubleshoot common wires and wireless network
problems

Module 1 – Operation Systems
• Compare and contrast common operating system types and their purposes
• Compare and contrast features of Microsoft Windows versions
• Summarize general OS installation considerations and upgrade methods
• Given a scenario, use appropriate Microsoft command line tools
• Given a scenario, use Microsoft operating system features and tools
• Given a scenario, use Microsoft Windows Control Panel utilities
• Summarize application installation and configuration concepts
• Given a scenario, configure Microsoft Windows networking on a client/desktop
• Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating
systems
Module 2 – Security
• Summarize the importance of physical security measures
• Explain logical security concepts
• Compare and contrast wireless security protocols and authentication methods
• Given a scenario, detect, remove, and prevent malware using appropriate tools and methods
• Compare and contrast social engineering, threats, and vulnerabilities
• Compare and contrast the differences of basic Microsoft Windows OS security settings
• Given a scenario, implement security best practices to secure a workstation
• Given a scenario, implement methods for securing mobile devices
• Given a scenario, implement appropriate data destruction and disposal methods
• Given a scenario, configure security on SOHO wireless and wired networks
Module 3 – Software Troubleshooting
•Given a scenario, troubleshoot Microsoft Windows OS problems
• Given a scenario, troubleshoot and resolve PC security issues
• Given a scenario, use best practice procedures for malware removal
• Given a scenario, troubleshoot mobile OS and application issues
• Given a scenario, troubleshoot mobile OS and application security issues
Module 4 – Operational Procedures
•Compare and contrast best practices associated with types of documentation
• Given a scenario, implement basic change management best practices
• Given a scenario, implement basic disaster prevention and recovery methods
• Explain common safety procedures • Explain environmental impacts and appropriate controls
• Explain the processes for addressing prohibited content/activity, and privacy, licensing, and
policy concepts
• Given a scenario, use proper communication techniques and professionalism
• Identify the basics of scripting • Given a scenario, use remote access technologies

• Intro Network Plus N10-008
• Basic networking
• Activity basic networking
• OSI model
• Exploring the OSI model act
• Protocol and ports
• Activity examining protocols and ports
• Connection oriented vs connectionless
• Activity comparing TCP and UDP
• Internet protocol (IP)
• Activity examining the lower layer protocols
• Layer 7 remote control protocols
• Layer 7 file transfer protocols
• Layer 7 file transfer protocols
• Layer 7 messaging protocols
• Activity examining messaging protocols
• Layer 7 web traffic protocols
• layer 7 streaming media protocols
• Layer 7 infrastructure management protocols
• Switching
• Activity creating collision and broadcast domains
• Interface properties and segmentation
• Activity creating a basic network segment
• Switching part 2
• Activity switching
• Switching loop management
• Activity managing switching loops
• VLANs
• Activity creating VLANs
• Routing
• Activity examining ARP
• IP addressing basics
• Activity configuring IP
• Routers
• Activity setting up a router
• Routing basics
• Activity adding static routes
• VLAN routing
• Activity routing between VLANs
• NAT/PAT
• Activity configuring NAT/PAT
• Routing protocols
• Activity configuring a routing protocol
• Firewalls
• Activity configuring firewalls
• Advanced switching and routing concepts
• Activity exploring IPv6
• Performance concepts
• IP addressing
• Subnetting
• Activity learning to subnet
• Address assignments
• Network types and topologies
• Wireless topologies
• Network types
• Technologies that facilitate the internet of things (IoT)
• Wireless technologies
• 802.11 standards
• Wi-Fi frequencies
• Wi-Fi antenna concepts
• Bluetotoh
• Cellular
• Activity using an RF spectrum analyzer
• Cloud concepts
• Activity exploring cloud services
• Network services
• Activity setting up DNS
• DHCP service
• Activity setting up DHCP
• NTP

• Infrastructure
• Activity testing a fiber optic cable
• Plenum vs. PVC
• Activity crimping on an RJ-45 connector
• Transceivers
• Activity terminating cable to a 110 block
• Copper cable standards
• Activity creating a crossover cable
• Ethernet deployment standards
• Network device placement and installation
• Repeater
• Router
• Modem
• Activity setting up a WAP
• Firewall
• Media converter
• Advanced network devices
• Wireless controller
• Proxy server
• Activity configuring proxy settigns
• VPN concentrator
• Virtual networking components
• Network storage types
• WAN technologies
• Transmission mediums
• Activity configuring WAN links
• Termination

• Change management
• IDF-MDF documentation
• Labeling
• Logical vs physical diagrams
• Network operations documentation
• Rack diagrams
• Standard operation procedures
• Using documentation act
• Wiring and ports locations
• Continuity and disaster
• MTTR mean time repair
• Recovery
• Backing up your data act
• Event management
• Metrics
• Scanning monitoring patching
• Testing the network act
• HTTPS management
• Out of band management
• RDP
• Remote access methods
• Remote file access
• making remote connections act
• SSH
• VNC
• Policies and best practices
• Creating policies and procedures act

Physical Security Devices
• Detection
• Prevention
Authentication and Access Control
• Authorization, Authentication, and Accounting
• Multifactor Authentication
• Access Control
• Activity: Examining Access Control Mechanisms
Basic Wireless Network Security
• WPA
• WPA2
• TKIP-RC4
• CCMP-AES
• Authentication and Authorization
• Geofencing
• Activity: Demonstrating the Need for Wireless Security
Common Network Attacks
• DoS
• Social Engineering
• Insider Threat
• Logic Bomb
• Rogue Access Point
• Evil Twin
• War-driving
• Phishing
• Ransomware
• DNS Poisoning
• ARP Poisoning
• Spoofing
• Deauthentication
• Brute Force
• VLAN Hopping
• Man-in-the-Middle
• Exploits vs. Vulnerabilities
• Activity Conducting a Phishing Attack
Network Device Hardening
• Changing Default Credentials
• Avoiding Common Passwords
• File Hashing
• Generating New Keys
• Activity Supporting Secure Authentication and Encryption
• Upgrading Firmware
• Patching and Updates
• Disabling Unnecessary Services
• Using Secure Protocols
• Disabling Unused Ports
Common Mitigation Techniques
• Signature Management
• Device Hardening
• Change Native VLAN
• Switchport Protection
• Network Segmentation
• Privileged User Account
• File Integrity Monitoring
• Role Separation
• Restricting Access Via ACLs
• Honeypot/Honeynet
• Penetration Testing
• Activity: Implementing a Honeypot

Network Troubleshooting Methodology
• Identify the Problem
• Establish a Theory of Probable Cause
• Test the Theory to Determine the Cause
• Establish a Plan of Action to Resolve the Problem and Identify Potential Effects
• Implement the Solution or Escalate as Necessary
• Verify Full System Functionality and , if Applicable, Implement Preventive Measures
• Document Findings, Actions, and Outcomes
Using the Appropriate Tool
• Hardware Tools – Basic Hand Held
• Hardware Tools – Analyzers
• Activity: Troubleshooting with Hardware Tools
• Software Tools – Testers and Analyzers
• Activity: Troubleshooting with Software Tools
• Software Tools – Command Line
• Activity: Using Command Line Tools
Troubleshoot Wired Connectivity and Performance
• Signal Issues:
• Attenuation
• Latency
• Jitter
• Crosstalk
• EMI
• Activity Troubleshooting Signal Problems
• Physical Issues:
• Open/short
• Incorrect pin-out
• Incorrect Cable Type
• Bad Port
• Damaged cable
• Bent pins
• Transceiver Issues:
• Transceiver mismatch
• TX/RX reverse
• Duplex/speed mismatch
• Activity: Troubleshooting Transceiver Problems
• Traffic Flow Issues:
• Bottleneck
• VLAN mismatch
• Network connection LED status indicators
Troubleshoot Wireless Connectivity and Performance
• Signal Loss:
• Attenuation
• Reflection
• Refraction
• Absorption
• Latency & Jitter
• Antenna Issues:
• Incorrect antenna type
• Incorrect antenna placement
• Incorrect WAP type
• WAP Issues:
• Interference
• Channel overlap
• Overcapacity
• Distance limitations
• Frequency mismatch
• Power levels
• Signal-to-noise ratio
• WAP Misconfiguration:
• Wrong SSID
• Wrong passphrase
• Security type mismatch
• Activity Troubleshooting WAP Issues
Troubleshoot Common Network Service Issues
• Common Network Issues:
• Physical Connectivity
• Incorrect IP Address
• Incorrect Gateway
• Incorrect Netmask
• Names Not Resolving
• Untrusted SSL Certificate
• DCP Issues:
• Duplicate IP Addresses
• Expired IP Address
• Rogue DHCP
• Exhausted DHCP Scope
• Firewall/ACL Issues:
• Blocked TCP/UDP Ports
• Incorrect Host-based Firewall Settings
• Incorrect ACL Settings
• Advanced Network Issues:
• DNS Server Issues
• Duplicate MAC Addresses
• Incorrect Time
• Unresponsive Service
• Hardware Failure
• Activity Case Study: Troubleshooting an Unusual Network Issue

1. Intro
2. Models Part 1
3. Models Part2
4. Service And Delivery Models
5. Terms And Characteristics
6. Objects Storage Concepts

1. Virtualization
2. Install Configure Manage VM And Devices
(Hands on Snapshots & Cloning)
Demo
3. Backups (Hands on Virtual Network Interface Cards) Demo
4. Virtual Disks (Hands on Virtual Disks) Demo
5. Virtual Switches
6. Virtual Resource Migration
7. Benefits Of Virtualization In A Cloud Environment
8. Compare And Contrast Virtual Environment

1. Infrastructure
2. Different Access Protocols
3. Explain Storage Configuration
4. File Systems Types
5. Executing Storage Provisioning
6. Network Share Demo
7. Implement Appropriate Network Configurations
8. Importance Of Network Optimization
9. Troubleshoot Basic Network Configuration Part 1
10. Troubleshoot Basic Network Configuration Part 2
11. Troubleshoot Commands Part 1
12. Troubleshoot Commands Part 2
13. Troubleshoot Commands Part 3
14. Explain Common Network Protocols
15. Common Hardware Resources

1. Resource Management Part 1
2. Resource Management Part 2
3. Establishing Baselines And Thresholds
4. Appropriately Allocate Physical Host Resources Part 1
5. Appropriately Allocate Physical Host Resources Part 2
6. Appropriately Allocate Virtual Guest Resources Part 1
7. Appropriately Allocate Virtual Guest Resources Part 2
8. Use Appropriate Tools For Remote Access

1. Security Part 1
2. Security Part 2
3. Storage Security Concepts And Methods
4. Different Encryption Technologies
5. Identify Access Control Methods

1. Systems Management Part 1
2. Systems Management Part 2
3. Diagnose Remediate And Optimize Part 1
4. Diagnose Remediate And Optimize Part 2
5. Common Performance Concepts Part 1
6. Common Performance Concepts Part 2
7. Testing Techniques

1. Business Continuity In Cloud Part 1
2. Business Continuity In Cloud Part 2
3. Solutions To Meet Availability Requirements
4. Conclusion

Module 1: Introducing Windows 10
– Course Introduction
– What Makes Windows 10 Different
– Overview Of Windows 10 Features
– Navigating And Using Windows 10-Part1
– Navigating And Using Windows 10-Part2
Module 2: Installing Windows 10
– Preparing For Installation
– Installation Options
– Upgrading And Migrating-Part1
– Upgrading And Migrating-Part2
Module 3: Configuring Devices
– Overview Of Configuration Tools
– Common Configuration Options
– Managing User Accounts-Part1
– Managing User Accounts-Part2
– Using Control Panel
– Using Windows Administration Tools-Part1
– Using Windows Administration Tools-Part2
-Using Windows PowerShell-Part1
– Using Windows PowerShell-Part2

Module 4: Configuring Network Connectivity
– TCP IP Network Connectivity-Part1
– TCP IP Network Connectivity-Part2
– TCP IP Network Connectivity-Part3
– Name Resolution
– Wireless
– Remote Access Overview-Part1
– Remote Access Overview-Part2
– Troubleshooting Connectivity
Module 5: Managing Storage, Data, And Printers
– Managing Hard Disks-Part1
– Managing Hard Disks-Part2
– Managing Hard Disks-Part3
– Creating And Managing Storage Spaces
– Overview Of Data Access
– Configuring And Managing File Access
– Managing Shared Folder
– Understanding Work Folder
– Managing Printers
Module 6: Managing Apps
– Installing And Configuring Applications
– Managing Apps From The Windows Store
– Managing Microsoft Edge Web Browser

Module 7: Managing Device Security
– Configuring Network Security-Part1
– Configuring Network Security-Part2
– Configuring Local Security
– Configuring Data Security-Part1
– Configuring Data Security-Part2
– Configuring Device Security
Module 8: Maintaining Windows 10
– Updating Windows 10
– Monitoring And Optimizing Windows 10-Part1
– Monitoring And Optimizing Windows 10-Part2
Module 9: Troubleshooting And Recovery
– Managing Devices And Drives
– Recovery Files
– Recovering Devices
Module 10: Deploying Windows 10 Enterprise Desktops
– Overview Of Image Based Deployment
– Automating Installations
– Windows Activation

Module 11: Managing User Profiles And User State
Virtualization
– Managing User Profiles-Part1
– Managing User Profiles-Part2
– User State Virtualization
– User Profile Migration
Module 12: Managing Desktop And Application Settings
Using Group policy
– Using Group Policy To Manage Windows 10 Devices-Part1
– Using Group Policy To Manage Windows 10 Devices-Part2
– Using Group Policy To Manage Windows 10 Devices-Part3
– Using Group Policy To Manage Windows 10 Devices-Part4
– Using Group Policy To Manage Applications-Part1
– Using Group Policy To Manage Applications-Part2
Module 13: Configuring And Managing Client Hyper-V
– Introduction To Client Hyper-V
– Creating Virtual Machines
– Managing Virtual Machine Storage And Snapshot
– Conclusion

1. Instructor Intro
2. Course Intro
3. Exploring the Functions of Networking pt.1
4. Exploring the Functions of Networking pt.2

1. Introducing the Host-to-Host Communications Model pt.1
2. Introducing the Host-to-Host Communications Model pt.2

1. Introducing LANs
2. Get Started with CLI Demo
3. Adding Description to Interfaces Demo
4. Configure Gateway on a Switch Demo
5. Visualize Interfaces and Statistics Demo
6. Show Version Command Demo
7. CDP Demo

1. Exploring the TCP/IP Link Layer pt.1
2. Exploring the TCP/IP Link Layer pt.2

1. Subnetting pt.1
2. Subnetting pt.2
3. Subnetting pt.3
4. Subnetting pt.4
CCNA 200-301
5. Subnetting pt.5
6. Subnetting pt.6

1. Explaining the TCP/IP Transport Layer and Application Layer pt.1
2. Explaining the TCP/IP Transport Layer and Application Layer pt.2
3. Explaining the TCP/IP Transport Layer and Applications Layer pt.3

1. Exploring the Functions of Routing pt.1
2. Exploring the Functions of Routing pt.2
3. Exploring the Functions of Routing pt.3
4. Configuring RIP Demo
5. EIGRP Demo pt.1
6. EIGRP Demo pt.2

1. Exploring the Packet Delivery Process

1. Troubleshooting a Simple Network

1. Introducing Basic IPv6 pt.1
2. Introducing Basic IPv6 pt.2
3. Introducing Basic IPv6 pt.3
4. Introducing Basic IPv6 pt.4
5. Introducing Basic IPv6 pt.5
6. Introducing Basic IPv6 pt.6
7. Introducing Basic IPv6 pt.7
8. Introducing Basic IPv6 pt.8
9. IPv6 Basic Configuration and SLAAC Demo pt.1
10. IPv6 Basic Configuration and SLAAC Demo pt.2
11. IPv6 Routing Demo pt.1
12. IPv6 Routing Demo pt.2
13. IPv6 Static Routes Demo

1. Configuring Static Routing
2. Static Routes Demo

1. Implementing VLANs and Trunks pt.1
2. Implementing VLANs and Trunks pt.2
3. Implementing VLANs and Trunks pt.3
4. Implementing VLANs and Trunks pt.4
5. Spanning-tree Protocol Demo pt.1
6. Spanning-tree Protocol Demo pt.2
7. Spanning-tree Protocol Demo pt.3

1. Routing Between VLANs
2. Inter VLAN Routing Demo

1. Introducing OSPF pt.1
2. Introducing OSPF pt.2
3. Introducing OSPF pt.3
4. Introducing OSPF pt.4
5. OSPF Single Area Demo pt.1
6. OSPF Single Area Demo pt.2
7. OSPF Multiple Area Demo pt.1
8. OSPF Multiple Area Demo pt.2

1. Building Redundant Switch Topologies pt.1
2. Building Redundant Switch Topologies pt.2

1. Improving Redundant Switched Topologies with EtherChannel pt.1
2. Improving Redundant Switched Topologies with EtherChannel pt.2
3. Configuring Ether Channel Demo

1. Exploring Layer 3 Redundancy

1. Introducing WAN Technologies pt.1
2. Introducing WAN Technologies pt.2
3. Introducing WAN Technologies pt.3
4. Introducing WAN Technologies pt.4
5. Introducing WAN Technologies pt.5
6. Introducing WAN Technologies pt.6

1. Explaining Basics of ACL pt.1
2. Explaining Basics of ACL pt.2
3. Explaining Basics of ACL pt.3

1. Enabling Internet Connectivity
2. DHCP Demo
3. Static NAT Demo
4. PAT Using Specific IP Demo
5. PAT Using UP of Interface Demo

1. Introducing QoS pt.1
2. Introducing QoS pt.2
3. Introducing QoS pt.3
4. Introducing QoS pt.4
5. Introducing QoS pt.5

1. Introducing Architectures and Virtualization pt.1
2. Introducing Architectures and Virtualization pt.2
3. Introducing Architectures and Virtualization pt.3
4. Introducing Architectures and Virtualization pt.4

1. Introducing System Monitoring pt.1
2. Introducing System Monitoring pt.2
3. Introducing System Monitoring pt.3

1. Managing Cisco Devices pt.1
2. Managing Cisco Devices pt.2
3. NTP Demo
4. Syslog Demo

1. Examining the Security Thread Landscape pt.1
2. Examining the Security Thread Landscape pt.2

1. Implementing Thread Defense Technologies pt.1
2. Implementing Thread Defense Technologies pt.2
3. Implementing Thread Defense Technologies pt.3
4. Implementing Thread Defense Technologies pt.4
5. Implementing Thread Defense Technologies pt.5
6. Authentication Protocols Demo pt.1
7. Authentication Protocols Demo pt.2
8. Device Hardening Demo pt.1
9. Device Hardening Demo pt.2
10. Device Hardening Demo pt.3
11. Port Security Demo

1. Exam Prep Tips

• 1.1 Intro
• 1.2 About Scheme
• 1.3 Levels Of Qualifications
• 1.4 Qualification Bodies
• 1.5 The ITIL Foundation Certifcation Stubble

• 2.1 Service And Service Management Part 1
• 2.2 Service And Service Management Part 2
• 2.3 Service Management Processes Part 1
• 2.4 Service Management Processes Part 2
• 2.5 Service Management Best Practices And Summary

• 3.1 Service Management Practices
• 3.2 Why ITIL
• 3.3 The Service Lifecycle

• 4.1 Service Strategy Purpose And Objectives
• 4.2 Service Strategy Scope
• 4.3 Business Value Stubble
• 4.4 Key Principles Part 1
• 4.5 Key Principles Part 2
• 4.6 Service Stragey Processes

• 5.1 Service Design Purpose And Objectives
• 5.2 Scope Of Service Design
• 5.3 Business Value Service Design
• 5.4 Service Design Key Principles
• 5.5 Service Design Processes Part 1
• 5.6 Service Design Processes Part 2
• 5.7 Service Design Processes Part 3
• 5.8 Service Design Processes Part 4

• 6.1 Service Transition Purpose And Objectives
• 6.2 Service Transition Scope And Business Value
• 6.3 Service Transition Key Principles
• 6.4 Service Transition Processes Part 1
• 6.5 Service Transition Processes Part 2
• 6.6 Service Transition Processes Part 3
• 6.7 Service Transition Processes Part 4

• 7.1 Intro To Service Operation
• 7.2 Service Operation Basic Concepts
• 7.3 Service Operation Processes Part 1
• 7.4 Service Operation Processes Part 2
• 7.5 Service Operation Access Management
• 7.6 Service Operation Functions

• 8.1 Continual Service Improvement Purpose Objectives AndScope
• 8.2 Continual Service Improvement Key Principles
• 8.3 Continual Service Improvement Processes

• 9.1 SMT
• 9.2 SMT Service Automation
• 9.3 SMT Service Analytics
• 10.1 How It All Fits Together
• 10.2 Outro

1.1 Introduction
1.2 Types Of Malware- Part 1
1.3 Types Of Malware- Part 2
1.4 Types Of Attacks- Part 1
1.5 Types Of Attacks- Part 2
1.6 Types Of Attacks- Part 3
1.7 Types Of Attacks- Part 4
1.8 Types Of Attacks- Part 5
1.9 Threat Actors- Part 1
1.10 Threat Actors- Part 2
1.11 Penetration Testing And Vulnerability Scanning- Part 1
1.12 Penetration Testing And Vulnerability Scanning- Part 2
1.13 Impact Of Vulnerabilities- Part 1
1.14 Impact Of Vulnerabilities- Part 2

2.1 Networking Hardware And Software- Part 1
2.2 Networking Hardware And Software- Part 2
2.3 Networking Hardware And Software- Part 3
2.4 Networking Hardware And Software- Part 4
2.5 Networking Hardware And Software- Part 5
2.6 Networking Hardware And Software- Part 6
2.7 Security Assessment- Part 1
2.8 Security Assessment- Part 2
2.9 Troubleshooting Issues- Part 1
2.10 Troubleshooting Issues- Part 2
2.11 Securing Mobile Devices- Part 1
2.12 Securing Mobile Devices- Part 2
2.13 Securing Mobile Devices- Part 3
2.14 Securing Mobile Devices- Part 4
2.15 Secure Protocols- Part 1
2.16 Secure Protocols- Part 2

3.1 Secure Network Architecture- Part 1
3.2 Secure Network Architecture- Part 2
3.3 Secure System Designs- Part 1
3.4 Secure System Designs- Part 2
3.5 Secure Staging Deployment Concepts
3.6 Embedded Systems- Part 1
3.7 Embedded Systems- Part 2
3.8 Application Development And Deployment- Part 1
3.9 Application Development And Deployment- Part 2
3.10 Application Development And Deployment- Part 3
3.11 Physical Security Controls- Part 1
3.12 Physical Security Controls- Part 2
3.13 Physical Security Controls- Part 3
3.14 Cloud Virtualization- Part 1
3.15 Cloud Virtualization- Part 2

4.1 Identity And Access Management- Part 1
4.2 Identity And Access Management- Part 2
4.3 Identity And Access Services- Part 1
4.4 Identity And Access Services- Part 2
4.5 Management Controls- Part 1
4.6 Management Controls- Part 2
4.7 Account Management Practices- Part 1
4.8 Account Management Practices- Part 2
4.9 Account Management Practices- Part 3

5.1 Organizational Security- Part 1
5.2 Organizational Security- Part 2
5.3 Business Impact Analysis Concepts- Part 1
5.4 Business Impact Analysis Concepts- Part 2
5.5 Risk Management- Part 1
5.6 Risk Management- Part 2
5.7 Incident Response Procedures- Part 1
5.8 Incident Response Procedures- Part 2
5.9 Forensics- Part 1
5.10 Forensics- Part 2
5.11 Disaster Recovery- Part 1
5.12 Disaster Recovery- Part 2
5.13 Types Of Control- Part 1
5.14 Types Of Control- Part 2
5.15 Data Security And Privacy Practices- Part 1
5.16 Data Security And Privacy Practices- Part 2

6.1 Cryptographic Basics- Part 1
6.2 Cryptographic Basics- Part 2
6.3 Cryptographic Basics- Part 3
6.4 Cryptographic Algorithms- Part 1
6.5 Cryptographic Algorithms- Part 2
6.6 Wireless Security- Part 1
6.7 Wireless Security- Part 2
6.8 Implementing PKI- Part 1
6.9 Implementing PKI- Part 2
6.10 Implementing PKI- Part 3
6.11 Conclusion

Intro

1. Introduction

2. Introduction to Building Labs

3. Things You Need To Do

4. Install Demo Virtual Box

Instructions

1. Navigation

2. Commands with Lab Demo

3. Internal and External Commands

4. Overview of Shell Commands Tricks

5. Exploring Shell Configuration

6. Stream Redirection

7. Overview of Processing Text Using Filters

8. Overview File-Viewing Commands

9. Overview Using Grep

10. Syntax and Summary

11. Overview of Exam Essentials

2.1 Managing Software
2.2 Overview Using RPM
2.3 RPM Part 2
2.4 Overview Using Cpio
2.5 Overview Using Debian and Apt_cache
2.6 Using Apt-get
2.7 Debian Tools
2.8 Managing Shared Libraries
2.9 Overview Locating Library Files
2.10 Foreground and Background Processes
2.11 Managing Software Summary

3.1 Configuring Hardware
3.2 Configuring Devices
3.3 Configuring USB
3.4 Configuring Hard Disk
3.5 Designing Hard Disk Layout
3.6 Logical Volume Management
3.7 Creating Partitions Filesystems
3.8 Overview Using Fdisk
3.9 Overview Common Filesystem Types
3.10 Creating Filesystem
3.11 Maintaining Filesystem Health
3.12 Configuring Hardware Summary

4.1 Managing Files
4.2 File Archiving Commands
4.3 Managing Files Ownership
4.4 Managing Disk Quotas
4.5 Directories and Content
4.6 Overview Tools for Locating Files
4.7 Overview of Exam Essentials

5.1 Booting Linux and Editing Files
5.2 Boot and Reboot
5.3 Understanding the Boot Process
5.4 Runlevels Process
5.5 Managing Runlevel Services
5.6 Editing with Vi
5.7 Booting Summary

6.1 X Windows Systems
6.2 X Configuration Options
6.3 X Configuration Options part 2
6.4 Configuring X Fonts
6.5 Configuring Xft Fonts
6.6 Overview Managing GUI Logins
6.7 Using X for Remote Access
6.8 X Accessibility
6.9 Addition Assistive Technologies
6.10 Configuring Localization and Internationalization
6.11 Querying and Setting Your Locale
6.12 Configuring Printing
6.13 Configuring Printing part 2
6.14 Using Web-based CUPS Utilities

7.1 Administering
7.2 Directly Modifying Account Configuration
7.3 Components of Account
7.4 Adding Groups
7.5 Tuning User and System Environments
7.6 Reviewing Log File Contents
7.7 Maintaining System Time
7.8 Admin Summary

8.1 Basic Networking
8.2 Network Addressing
8.3 Network Addressing Part 2
8.4 DNS Data Flow Zone and Resolution
8.5 Network Ports
8.6 Connections
8.7 Testing Connectivity
8.8 Wireshark Demo
8.9 Basic Networking Summary

9.1 Scripts E-mail and Databases
9.2 Writing Scripts
9.3 Writing Scripts Part 2
9.4 Managing E-mail
9.5 Managing Data with SQL
9.6 Advantages of Database
9.7 Scripts Summary

10.1 Security
10.2 Controlling Access Via TCP Wrappers
10.3 Configuring Xinetd
10.4 Uninstalling Or Reconfiguring Servers
10.5 Tools for Managing Passwords
10.6 Configuring SSH
10.7 SSH Keys
10.8 Controlling SSH Access
10.9 Using GPG
10.10 Security Summary

Module 1: Threat Management
1.1 Introduction
1.2 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes Part 1
1.3 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes
1.4 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes
1.5 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes Part 4
1.6 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes Part 5
1.7 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes Part 6
1.8 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes Part 7
1.9 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes Part 8
1.10 Given a scenario, apply environmental reconnaissance
techniques using appropriate tools and processes Part 9
1.11 Given a scenario, analyze the results of a network
reconnaissance Part 1
1.12 Given a scenario, analyze the results of a network
reconnaissance Part 2
1.13 Given a scenario, analyze the results of a network
reconnaissance Part 3
1.14 Given a scenario, analyze the results of a network
reconnaissance Part 4
1.15 Given a scenario, analyze the results of a network
reconnaissance Part 5
1.16 Given a network-based threat, implement or recommend the appropriate response and countermeasure Part 1
1.17 Given a network-based threat, implement or recommend the appropriate response and countermeasure Part 2
1.18 Given a network-based threat, implement or recommend the appropriate response and countermeasure Part 3
1.19 Given a network-based threat, implement or recommend the appropriate response and countermeasure Part 4
1.20 Explain the purpose of practices used to secure a corporate environment Part 1
1.21 Explain the purpose of practices used to secure a corporate environment Part 2
1.22 Explain the purpose of practices used to secure a corporate environment Part 3
1.23 Explain the purpose of practices used to secure a corporate environment Part 4

2.1 Given a scenario, implement an information security
vulnerability management process Part 1
2.2 Given a scenario, implement an information security
vulnerability management process Part 2
2.3 Given a scenario, implement an information security
vulnerability management process Part 3
2.4 Given a scenario, implement an information security
vulnerability management process Part 4
2.5 Given a scenario, implement an information security
vulnerability management process Part 5
2.6 Given a scenario, implement an information security
vulnerability management process Part 6
2.7 Given a scenario, implement an information security
vulnerability management process Part 7
2.8 Given a scenario, analyze the output resulting from a
vulnerability scan Part 1
2.9 Given a scenario, analyze the output resulting from a
vulnerability scan Part 2
2.10 Compare and contrast common vulnerabilities found in
the following targets within an organization Part 1
2.11 Compare and contrast common vulnerabilities found in
the following targets within an organization Part 2
2.12 Compare and contrast common vulnerabilities found in
the following targets within an organization Part 3

3.1 Given a scenario, distinguish threat data or behavior to
determine the impact of an incident Part 1
3.2 Given a scenario, distinguish threat data or behavior to
determine the impact of an incident Part 2
3.3 Given a scenario, distinguish threat data or behavior to
determine the impact of an incident Part 3
3.4 Given a scenario, prepare a toolkit and use appropriate
forensic tools during an investigation Part 1
3.5 Given a scenario, prepare a toolkit and use appropriate
forensic tools during an investigation Part 2
3.6 Given a scenario, prepare a toolkit and use appropriate
forensic tools during an investigation Part 3
3.7 Given a scenario, prepare a toolkit and use appropriate
forensic tools during an investigation Part 4
3.8 Given a scenario, prepare a toolkit and use appropriate
forensic tools during an investigation Part 5
3.9 Explain the importance of communications during the
incident response process
3.10 Given a scenario, analyze common symptoms to select
the best course of action to support incident response Part 1
3.11 Given a scenario, analyze common symptoms to select
the best course of action to support incident response Part 2
3.12 Given a scenario, analyze common symptoms to select
the best course of action to support incident response Part 3
3.13 Given a scenario, analyze common symptoms to select
the best course of action to support incident response Part 4
3.14 Summarize the incident recovery and post-incident response process Part 1
3.15 Summarize the incident recovery and post-incident response process Part 2
3.16 Summarize the incident recovery and post-incident response process Part 3
3.17 Summarize the incident recovery and post-incident response process Part 4

4.1 Explain the relationship between frameworks, common
policies, controls, and procedures Part 1
4.2 Explain the relationship between frameworks, common
policies, controls, and procedures Part 2
4.3 Explain the relationship between frameworks, common
policies, controls, and procedures Part 3
4.4 Explain the relationship between frameworks, common
policies, controls, and procedures Part 4
4.5 Given a scenario, use data to recommend remediation of
security issues related to identity and access management
Part 1
4.6 Given a scenario, use data to recommend remediation of
security issues related to identity and access management
Part 2
4.7 Given a scenario, use data to recommend remediation of
security issues related to identity and access management
Part 3
4.8 Given a scenario, use data to recommend remediation of
security issues related to identity and access management
Part 4
4.9 Given a scenario, review security architecture and make
recommendations to implement compensating controls Part 1
4.10 Given a scenario, review security architecture and make
recommendations to implement compensating controls Part 2
4.11 Given a scenario, review security architecture and make
recommendations to implement compensating controls Part 3
4.12 Given a scenario, use applications security best practices
while participating in the Software Development Life Cycle
(SDLC) Part 1
4.13 Given a scenario, use applications security best practices
while participating in the Software Development Life Cycle
(SDLC) Part 2
4.14 Overview
4.15 Conclusion

• NIST Definitions
• Essential Characteristics
• Service Models
• Deployment Models
• Multi-Tenancy
• CSA Cloud Reference Model
• Jericho Cloud Cube Model
• Cloud Security Reference Model
• Cloud Service Brokers
• Service Level Agreements

• Contractual Security Requirements
• Enterprise and Information Risk Management
• Third Party Management Recommendations
• Supply chain examination
• Use of Cost Savings for Cloud

• Consideration of cloud-related issues in three dimensions
• eDiscovery considerations
• Jurisdictions and data locations
• Liability for activities of subcontractors
• Due diligence responsibility
• Federal Rules of Civil Procedure and electronically stored information
• Metadata
• Litigation hold

• Definition of Compliance
• Right to audit
• Compliance impact on cloud contracts
• Audit scope and compliance scope
• Compliance analysis requirements
• Auditor requirements

• Six phases of the Data Security Lifecycle and their key elements
• Volume storage
• Object storage
• Logical vs physical locations of data
• Three valid options for protecting data
• Data Loss Prevention
• Detection Data Migration to the Cloud
• Encryption in IaaS, PaaS & SaaS
• Database Activity Monitoring and File Activity Monitoring
• Data Backup
• Data Dispersion
• Data Fragmentation

• Definitions of Portability and Interoperability
• Virtualization impacts on Portability and Interoperability
• SAML and WS-Security
• Size of Data Sets
• Lock-In considerations by IaaS, PaaS & SaaS delivery models
• Mitigating hardware compatibility issues

• Four D’s of perimeter security
• Cloud backup and disaster recovery services
• Customer due diligence related to BCM/DR
• Business Continuity Management/Disaster Recovery due diligence
• Restoration Plan
• Physical location of cloud provider

• Relation to Cloud Controls Matrix
• Queries run by data center operators
• Technical aspects of a Provider’s data center operations for customers
• Logging and report generation in multi-site clouds

• Factor allowing for more efficient and effective containment and recovery in a cloud
• Main data source for detection and analysis of an incident
• Investigating and containing an incident in an Infrastructure as a Service environment
• Reducing the occurrence of application level incidents
• How often should incident response testing occur
• Offline analysis of potential incidents

• Identity, entitlement, and access management (IdEA)
• SDLC impact and implications
• Differences in S-P-I models
• Consideration when performing a remote vulnerability test of a cloud-based application
• Categories of security monitoring for applications
• Entitlement matrix

• Adequate encryption protection of data in the cloud
• Key management best practices, location of keys, keys per user
• Relationship to tokenization, masking, anonymization and cloud database controls

• Relationship between identities and attributes
• Identity Federation
• Relationship between Policy Decision Point (PDP) and Policy Enforcement Point (PEP)
• SAML and WS-Federation
• Provisioning and authoritative sources

• Security concerns for hypervisor architecture
• VM guest hardening, blind spots, VM Sprawl, data comingling, instant-on gaps
• In-Motion VM characteristics that can create a serious complexity for audits
• How can virtual machine communications bypass network security controls
• VM attack surfaces
• Compartmentalization of VMs

• 10 categories
• Barriers to developing full confidence in security as a service (SECaaS)
• Deployment of Security as a Service in a regulated industry prior SLA
• Logging and reporting implications
• How can web security as a service be deployed
• What measures do Security as a Service providers take to earn the trust of their customers
• ENISA Cloud Computing: Benefits, Risks and Recommendations for Information Security
• Isolation failure
• Economic Denial of Service
• Licensing Risks
• VM hopping
• Five key legal issues common across all scenarios
• Top security risks in ENISA research
• OVF
• Underlying vulnerability in Loss of Governance
• User provisioning vulnerability
• Risk concerns of a cloud provider being acquired
• Security benefits of cloud

• 1.1 Information Security Overview
• 1.2 Information Security Threats and Attack Vectors
• 1.3 Hacking Concepts, Types, and Phases
• 1.4 Ethical Hacking Concepts and Scope
• 1.5 Information Security Controls
• 1.6 Penetration Testing Concepts
• 1.7 Information Security Laws and Standards

• 2.1 Footprinting Concepts
• 2.2 Footprinting Methodology
• 2.3 Footprinting Tools
• 2.4 Footprinting Countermeasures
• 2.5 Footprinting Penetration Testing

• 3.1 Scanning Concepts
• 3.2 Discovery Scans
• 3.3 Port Scans
• 3.4 Nmap
• 3.5 Nmap Stealth Scans
• 3.6 Nmap Options
• 3.7 Hping and Other Scanners
• 3.8 SSDP Scanning
• 3.9 Scanning Beyond IDS and Firewall
• 3.10 Banner Grabbing
• 3.11 Scanning Penetration Testing

• 4.1 Enumeration Concepts
• 4.2 NetBIOS Enumeration
• 4.3 SNMP Enumeration
• 4.4 LDAP Enumeration
• 4.5 NTP Enumeration
• 4.6 SMTP and DNS Enumeration
• 4.7 Enumeration Countermeasures
• 4.8 Enumeration Penetration Testing

• 5.1 Vulnerability Assessment Concepts
• 5.2 Vulnerability Assessment Solutions
• 5.3 Vulnerability Scoring Systems
• 5.4 Vulnerability Assessment Tools and Reports

• 6.1 Introduction to Malware
• 6.2 Trojan Concepts
• 6.3 Virus and Worm Concepts
• 6.4 Malware Reverse Engineering
• 6.5 Malware Detection
• 6.6 Countermeasures
• 6.7 Anti-malware Software
• 6.8 Malware Penetration Testing

• 7.1 Sniffing Concepts
• 7.2 DHCP Attacks
• 7.3 MAC Attacks
• 7.4 ARP Poisoning
• 7.5 DNS Poisoning
• 7.7 Sniffing Tools
• 7.8 Countermeasures
• 7.9 Sniffing Detection Techniques
• 7.10 Sniffing Penetration Testing

• 8.1 Social Engineering Concepts
• 8.2 Social Engineering Techniques
• 8.3 Impersonation on Social Media Sites
• 8.4 Identity Theft
• 8.5 Social Engineering Countermeasures
• 8.6 Social Engineering Penetration Testing

• 9.1 DoS/DDoS Concepts
• 9.2 Common DoS/DDoS Attack Techniques
• 9.3 Additional DoS Attack Types
• 9.4 Botnets
• 9.5 DoS Countermeasures
• 9.6 DoS Penetration Testing

• 10.1 Session Hijacking Concepts
• 10.2 Browser Session Hijacking
• 10.3 Ways to Compromise a Session Token
• 10.4 Client Side Attacks
• 10.5 Session Hijacking at the Network Level
• 10.6 Session Hijacking Tools
• 10.7 Session Hijacking Countermeasures
• 10.8 Session Hijacking Penetration Testing

• 11.1 Webserver Concepts
• 11.2 Webserver Attacks
• 11.3 Methodology of Webserver Attacks
• 11.4 Webserver Attack Tools
• 11.5 Webserver Attack Countermeasures
• 11.6 Webserver Patch Management
• 11.7 Webserver Security Tools
• 11.8 Webserver Pen Testing

• 12.1 Web Application Concepts
• 12.2 Web App Vulnerabilities and Exploits
• 12.3 Web Application Threats
• 12.4 Injection Attacks
• 12.5 Hidden Fields and Clickjacking
• 12.6 Cross Site Attacks
• 12.7 Additional Web App Attacks
• 12.8 Web App Hacking Methodology
• 12.9 Web App Hacking Countermeasures
• 12.10 Web App Security Tools
• 12.11 Web Application Pen Testing

• 13.1 SQL Injection Concepts
• 13.2 Types of SQL Injections
• 13.3 SQL Injection Methodology
• 13.4 SQL Injection Tools
• 13.5 SQL Injection Countermeasures

• 14.1 Wireless Concepts
• 14.2 Wireless Discovery and Mapping
• 14.3 Wi-Fi Sniffers
• 14.4 Wi-Fi Attacks
• 14.5 Wi-Fi Cracking
• 14.6 Wireless Hacking Tools
• 14.7 Bluetooth Hacking
• 14.8 Wireless Hacking Countermeasures
• 14.9 Wireless Security Tools
• 14.10 Wireless Penetration Testing

• 15.1 System Hacking Methodology
• 15.2 Windows System Vulnerabilities and Exploits
• 15.3 Linux System Vulnerabilities and Exploits
• 15.4 Password Cracking Methods
• 15.5 Network Service Password Cracking
• 15.6 Windows Password Cracking
• 15.7 Linux Password Cracking
• 15.8 Password Cracking Tools
• 15.9 Other Methods for Obtaining Passwords
• 15.10 Keylogging
• 15.11 Spyware
• 15.12 Rootkits
• 15.13 Hiding Files
• 15.14 Steganography
• 15.15 Privilege Escalation
• 15.16 Creating and Maintaining Remote Access
• 15.17 Hiding Evidence
• 15.18 System Hacking Penetration Testing

• 16.1 Mobile Platform Attack Vectors
• 16.2 Hacking Android OS
• 16.3 Rooting Android
• 16.4 Securing Android
• 16.5 Hacking iOS
• 16.6 Jailbreaking iOS
• 16.7 Securing iOS
• 16.8 Hacking Windows Phone OS
• 16.9 Hacking Blackberry
• 16.10 Mobile Device Management
• 16.11 Mobile Security Guidelines and Tools
• 16.12 Mobile Penetration Testing

• 17.1 Intrusion Detection
• 17.2 Firewalls
• 17.3 Honeypots
• 17.4 IDS, Firewall, and Honeypot Tools
• 17.5 Evasion
• 17.6 Evasion Countermeasures
• 17.7 IDS/Firewall/ Honeypot Penetration Testing

• 18.1 Cryptography Concepts
• 18.2 Encryption Algorithms
• 18.3 Cryptography Tools
• 18.4 Public Key Infrastructure (PKI)
• 18.5 Email Encryption
• 18.6 Disk Encryption
• 18.7 Cryptography Attacks
• 18.8 Cryptography Penetration Testing

• 19.1 Introduction to Cloud Computing
• 19.2 Virtualization
• 19.3 Cloud Computing Threats
• 19.4 Countermeasures to Cloud Computing Threats
• 19.5 Cloud Computing Attacks
• 19.6 Cloud Security
• 19.7 Cloud Security Best Practices
• 19.8 Cloud Penetration Testing

• 20.1 IoT Concepts
• 20.2 IoT Vulnerabilities and Attacks
• 20.3 IoT Hacking Methodology and Tools
• 20.4 IoT Hacking Countermeasures
• 20.5 IoT Penetration Testing